How MozoPay handles personal and business data

This policy explains how we collect, process, and protect information when you use MozoPay services. Our privacy practices are designed to balance product utility, regulatory obligations, and responsible data governance.

Data we collect

We collect account profile data, verification records, transaction metadata, and support interaction details required to deliver payments and meet regulatory obligations.

How data is used

Information is processed to provide account access, execute transactions, perform fraud checks, and maintain service quality and incident response.

Data sharing

We share data only with regulated financial partners and vetted service providers that are required for payment processing, verification, and support workflows.

Data retention

Records are retained for legally required periods and operational auditability. Retention schedules are reviewed regularly against compliance obligations.

Your rights

Where legally applicable, you may request access, correction, or deletion of your personal data. You may also request processing details related to your account and transaction history. Send privacy requests to privacy@mozopay.co.